HOUSING SUPPORT COORDINATOR
ALONE support older people to age at home. We provide direct,
frontline services to people aged **Apply on the website** and over,
through support coordination, befriending and support, housing with
support, co-living, and the application of assistive technology. We
have more than 2,**Apply on the website** volunteers and **Apply on
the website** plus homes for people who are homeless or at risk of
homelessness. We have been awarded Quality Marks from Volunteer
Ireland, the ISO, the Charities Regulator and the Housing Regulatory
Standard.
ROLE OVERVIEW
You will hold responsibility for managing a comprehensive caseload to
support and advocate for services for older tenants in ALONE housing
to enable and empower them to age well at home. The role will also
involve at times, crisis intervention and providing practical supports
to tenants.
RESPONSIBILITIES
* Carry out comprehensive assessments with older people to ensure
that all aspects of the older person?s needs are identified,
supported and resolved and that any risks are mitigated.
* To implement identified needs from assessments
* To assist tenants at times of crisis
* Coordinating Practical Supports such as food, fuel and medication
delivery to Older People at their homes and matching volunteers to
deliver these practical supports.
* Manage and lead the response to complex cases including, but not
limited to, issues regarding emotional wellbeing, housing issues,
health difficulties and vulnerable persons at risk of abuse.
* Advocate for the needs of Older People across a range of
stakeholders
* Recruit, train and support volunteers, volunteer leaders to work
safely and to develop a mutually beneficial relationship with older
people availing of our services.
* Build strong referral relationships with statutory and
non-statutory agencies.
* Maintain necessary confidentiality relating to the work of the
service and regarding older people, staff and partner organisations
and in line with guidance in the use of the ALONE Management
Information System (MIS) and data protection policies and procedures.
* During the COVID-**APPLY ON THE WEBSITE** RESPONSE, your role will
also involve, providing advice, reassurance and up to date information
on COVID-**Apply on the website** as instructed by HSE and linking
Older People to ALONE?s Telephone Befriending service.
* You may be required to undertake additional duties or tasks as
required.
During the COVID-**Apply on the website** response, you will be mainly
working remotely from home and you will be provided with all equipment
and devices to enable you to do this.
SKILLS AND BACKGROUND
* Self-motivated person who is committed to ALONE?s mission is
essential.
* Previous experience in social care settings.
* Able to maintain the highest standards of confidentiality,
discretion and respect is essential.
* High level communication skills (both written and verbal) and the
ability to network and negotiate effectively with individuals, groups
and stakeholders, is essential.
* Good computer literacy, with experience of using case management
systems is desirable.
* Excellent organisational skills, report writing, solution focused
skills and multi-tasking skills are desirable.
* To have full driving licence.
* An understanding of basic housing maintenance would be an
advantage.
FURTHER DETAILS
* This is a 6 month fixed term contract. It is a full-time role at
**APPLY ON THE WEBSITE** HOURS per week, MONDAY TO SUNDAY.
* You may be required to be worked in a variety of flexible
patterns, e.g. 5 over 7 days, compressed hours or other flexible
working patterns as required.
* Regular travel and remote working is required with this role with
adaptable working arrangements available to facilitate this
flexibility.
* This role will involve working in Dublin 1,3,5, 7 and Dublin 8.
* Remote Induction and training will be carried out on commencement
in role.
* The salary scale offered for this position is ?**Apply on the
website**,**Apply on the website** to ?**Apply on the
website**,**Apply on the website**, depending on experience.
TO APPLY
PLEASE SEND A COPY OF YOUR CV ALONG WITH A COVER LETTER STATING WHAT
INTERESTS YOU ABOUT WORKING WITH ALONE, THE ROLE AND YOUR AVAILABILITY
TO **Apply on the website**.
The closing date for applications is Friday, **Apply on the
website**th of December **Apply on the website**.
ALONE IS AN EQUAL OPPORTUNITY EMPLOYER.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
